Q:  Why use a collection agency?
A:  A collection agency has the ability to provide qualified people that are properly trained to manage your delinquent accounts in a cost-effective manor.  By using a collection agency’s service, your business will have more time to devote to ongoing business operations.  In addition to this, an agency has the ability to return more money to you even after commission is deducted from received payments.

Q:  Which debts can I place with your agency?
A:  There is no minimum dollar amount that restricts you from placing an account with our agency.  We generally ask they you do not turn over accounts older than five years.  It may be in your best interest to establish an organized monthly routine to place accounts with our agency.  An account can be placed with our agency once it is 30 days past due.

Q:  Are there fees that I pay for placing accounts with your agency?
A:  No, meaning that we work on a contingency basis.   We are only paid for what we collect.  With our new rate program, we can allow you to receive 100% of your principal balance back upon collection if the account meets certain legal requirements.  Ask about which rates will apply for your accounts.

Q:  Do you report to the three national credit bureaus?
A:  Yes.  We report to three major national credit bureaus.  They are Equifax, Experian and Transunion.

Q:  What is your recovery rate?
A: Our discovery rate varies depending on our client's industry and the age of the account.  There are other factors that may increase or decrease our percentage.  Call us to find out what other factors will affect your collection rate.  We can provide you with examples of our recovery results for clients similar to you.

Q:  How do I list new accounts with your agency?
A:  We allow our clients to determine the most convenient method to list new accounts. Client's have access to our web site that enables them to enter their accounts electronically.  A client may also print reports directly from the  web site regarding the activity of their accounts

Q:   Do you require a certain number of accounts to be placed ?
A:  We have no requirement to the number of accounts placed, you can place as low as one account with us for collection .

Q:   Do you accept legal accounts ?
A:  Yes,  We have established relationships with attorneys that handle the majority of our work in addition to having access to attorneys on a nation wide basis through The National List of Attorneys that specialize in collection work.  We also specialize in collecting unpaid judgements.